Privacy Policy

This privacy notice for Local Utility Services LLC, its members, and its managers ("Company," "we," "us," or "our"), operating the Illinois Energy Rewards brand, describes how and why we might collect, store, use, and/or share your information when you use our services ("Services"), such as when you:

• Visit our website or any website of ours that links to this privacy notice
• Complete the Illinois Energy Rewards Assessment or any other form on our site
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@illinoisenergyrewards.com.

A. Introduction

Local Utility Services LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

B. Information We Collect

a) Personal Information: When provided voluntarily by individuals, we may collect personal information such as names, addresses, ZIP codes, email addresses, phone numbers, and information about your home and energy usage that you submit through our assessment.

b) Non-Personal Information: For statistical purposes, we may also collect non-personal information such as browser type, operating system, and IP address.

C. How We Use Your Information

We may use the collected information for purposes including, but not limited to:

• Providing and personalizing our services.
• Reviewing your assessment against available energy incentive, rebate, utility, and efficiency programs.
• Contacting you by phone, text, or email about your assessment and potential energy opportunities.
• Sending periodic emails related to your inquiries.

D. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as set forth in this Privacy Policy.

a) Third-Party Service Providers: We may share information with third-party service providers and program partners who assist us in operating our website, conducting our business, reviewing your eligibility, or servicing you.

b) Legal Compliance: We may disclose information when required by law or in response to lawful requests by public authorities.

E. Text Messaging Data

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@illinoisenergyrewards.com or by post to:

View our Terms of Service